Before Your Appointment

How do I book an appointment?

If you would like to see the specialist practitioners from PainMedSA about your chronic pain condition, a referral is required from your GP or treating specialist.

Alternatively, one of our Nurse Practitioners can contact you for an expedited New Patient appointment. Please use this form to fill out your details and they will be in touch with you.

Is there a form that I need to fill out?

A copy of our New Patient form is required to be completed before your appointment. It is a 10 page form that helps us gauge what medical, cognitive and physical rehabilitation treatment plans may be beneficial for yourself.

 

The New Patient form is available here. Please fill out on your computer and submit to the email provided in the form.

The New Patient form must be completed before your appointment. If you are unable to fill in the form online, please attend PainMedSA half an hour before your appointment to give enough time to complete the required paperwork.

If the form is not completed, signed and received by the reception staff prior to the consultation then it is our policy that our specialists at PainMedSA will not be able to see you.

What should I bring to my consultation?

Please bring:

  • your Medicare/DVA card, concession card (if applicable) and your Private Health Insurance card

  • any relevant X-rays, ultrasounds, MRIs

  • claim details for approved compensable injury claims (if applicable)

What are the fees for a consultation?

PainMedSA is a private practice and all accounts (including Motor Vehicle Accident claims) are required to be paid in full on completion of the consultation. PainMedSA is not a bulk-billing practice.

 

Payment varies according to the treatment you require. Please contact us directly with any questions you may have about fees, payments, accounts and policies.

We have EFTPOS & Tyro facilities to process your accounts.  A rebate from Medicare can be processed in the rooms on the day & if you have your bank details registered with Medicare, this amount is usually refunded within 24 hours.

 

Motor Vehicle Accident (MVA) consultations are payable in full on the day of consultation and you will need to claim any rebate back from your CTP Insurer.  We will provide you with an invoice and receipt for claiming purposes.

Please refer to our PainMedSA Billing Policy for more information.

What if I need to cancel my appointment?

Please refer to our cancellation policy.